Website Lynxedge Solutions
This position is ideal for early-career IT professionals who enjoy solving problems, working with technology, and helping others.
Lynxedge Solutions is growing, and we are searching for two (2) IT Technicians – Tier 1 to join their collaborative Vancouver technology team. These positions are ideal for early-career IT professionals who enjoy solving problems, working with technology, and helping others.
As an IT Technician you will focus on providing front-line technical support to clients including answering calls, troubleshooting common IT issues, and assisting with basic systems maintenance. This role requires patience, attention to detail, and a willingness to follow established processes to deliver consistent, reliable service.
If you take pride in resolving technical issues efficiently, can stay calm under pressure, and are comfortable with routine tasks that keep systems running smoothly, we encourage you to review the Job Description, and to apply.
Why consider this opportunity?
- Starting salary between $48,000 – $54,000, commensurate with skills and experience, plus signing bonus
- Comprehensive health and dental benefits plan
- A modern office environment with free snacks
- A collaborative team that values reliability, accuracy, and professionalism
Your day as an IT Technician – Tier 1 may include:
- Answering and triaging incoming client support requests via phone, email, and ticketing system
- Troubleshooting hardware, software, and network issues
- Completing password resets, software updates, and antivirus scans
- Supporting network administration and monitoring systems
- Logging and documenting all work accurately in the system
- Assisting with IT setups, installations, and equipment management
Our ideal IT Technician candidates:
- Post secondary education in computer networking or related field is preferred (recent graduates welcome).
- Knowledge of Windows and MacOS operating systems and common applications.
- Hands on experience installing and managing IT hardware and software.
- Takes direction well and welcomes training opportunities.
- Strong communication skills and attention to detail.
- Ability to manage multiple requests and prioritize effectively.
Additional Requirements:
- Ability to safely lift 40 pounds and move comfortably in office environments
- Willingness to participate in a rotating on-call schedule (approximately one weekend per month) and assist with occasional after-hours work
- Successful completion of a Criminal Record Check
How To Apply:
You are encouraged to review the Job Description and apply in confidence to TallSky Consulting. Because of the expected large number of applications, we do highly recommend including a brief cover letter highlighting why you are an ideal candidate for this opportunity. This is an in-office position in Vancouver, BC.
We thank all applicants who apply; however, after initial acknowledgement, only those selected for further consideration will be contacted.