Director of Business Analysis

Our client, Quester Tangent, has a new opportunity for a Director of Business Analysis to join their talented, multidisciplinary team in Victoria, BC. As a strategic partner and key member of the senior leadership team reporting to the CEO, you will be responsible for the development and maintenance of all business processes and quality assurance for the company. Proven change management experience, business acumen, excellent communication and relationship building skills, and the ability to collaborate will be essential to the success of this role.

Quester Tangent is a highly respected and growing Canadian company serving international markets for more than 30 years, providing an innovative range of products and services. They offer flexible, modular, scalable electronic products to rail vehicle manufacturers and transit authorities that enable the efficient movement of people and goods. Their working environment fosters creativity and encourages innovation, while allowing their staff to balance their personal and professional lives. You will be joining a cohesive team that strives for excellence and one that is united by shared corporate values.

What makes Quester Tangent a great employer?

They offer many benefits and rewards, and here is a sampling of what you can look forward to when you join their team:

• Competitive salary of $120,000 – 125,000 (subject to relevant skills, related experience, and education)
• Comprehensive insurance coverage, including: health, dental, AD&D, long term disability, and life
• 5 weeks of vacation
• 1 personal day per calendar quarter
• Collaborative and rewarding team culture

What could your day as Director of Business Analysis hold?

• Ensuring that business processes are established, implemented, maintained and confirmed during internal, external and supplier audits.
• Ensuring that processes are efficient, limiting employee frustration and non-conformances (errors).
• Ensuring that changes are performed using the company’s Change Management and Change Introduction processes.
• Chairing the Change Management Committee including scheduling of monthly meetings, submission of change management reporting for the committees’ review and consideration, and management of meeting minutes.
• Proactively driving change by primarily utilizing departments resources and secondarily coordinating support from other departments as required.
• Reporting on the performance of the quality and business system processes to Management for review.
• Communicating with customers and with external agencies (including the ISO9001 Registrar) on matters relating to business processes.
• Maintaining the Master List of business process documents.
• Ensuring that appropriate training is provided to cover newly created or updated policies, procedures and instructions.
• Controlling the corrective/preventive action process.

This is only a sampling of what your day may hold. Please be sure to review the full Job Description.

Our ideal Director of Business Analysis brings:

• Bachelor’s degree Engineering, Computer Science, or a related field (required).
• 15+ years of experience in Business Analyst roles (required).
• 5+ years of leadership experience, preferably in a design and/or manufacturing environment.

Skills and Abilities that will help you thrive in the role:

• Leadership and Influence: Proven ability to lead and inspire cross-functional teams without direct authority, fostering collaboration and driving alignment across departments.
• Quality Assurance Expertise: Experience designing, implementing, and maintaining QA systems with a clear understanding of their impact on business processes.
• Change Management Skills: Demonstrated success in leading change initiatives, addressing resistance, and ensuring smooth adoption of new processes and systems.
• Data-Driven Decision Making: Strong analytical skills to interpret complex data, identify trends, and develop actionable strategies that align with organizational goals.

We would love to hear from you!

After reviewing the full Job Description if you are a fit for this leadership opportunity, please forward your resume to TallSky Consulting. To elevate your application and to highlight the skillsets and experience that make you our ideal candidate, we do encourage you to also include a cover letter. We look forward to receiving your confidential application!

This position will remain open until it is filled. We thank all applicants; however, after the initial acknowledgement, only those selected for further consideration will be contacted.