Deli Manager

Our client, Urban Grocer is a community-focused, locally owned market in beautiful Victoria, BC. and they are growing. If you are a Deli Manager who is passionate about food and ready to shape a modern, on-trend deli in a vibrant independent grocery store, this is your opportunity! Urban Grocer, Voted Victoria’s Top Choice Grocery Retailer of 2025, is looking for a creative, energetic, and business-minded Deli Manager who is ready to lead, innovate, and make a real impact.

The Deli Manager role is a hands-on opportunity to build something special and lead a small team! You will be responsible for overseeing all aspects of the deli and meat department, including staffing, production, merchandising, and customer service. We are looking for someone with vision. Do you get excited about introducing quick meals that reflect today’s food trends (healthy proteins, hearty greens) and convenient meal solutions that inspire customers? With equipment like an in-store oven and a strong foundation of roasted chicken, wraps, and salads, there is ample room for you to innovate.

What makes Urban Grocer a great place to grow your career?

• Be part of an independent, community-focused grocer that values people, local suppliers, and innovation.
• In this hands-on role you will enjoy the opportunity to lead, innovate and shape the deli department.
• Grow your retail leadership experience and take your career to the next level.
• Competitive base salary of $50,000 – $58,000 commensurate with experience, plus a generous performance bonus.
• Comprehensive benefits including health, dental and vision coverage, employee assistance program, paid vacation, and personal days.
• Employee discount program to make your grocery purchases more affordable.

Your day as Deli Manager may include:

Leadership and Staff Development:

• Hire, train, schedule, and manage deli staff, fostering a positive and motivated team culture focused on food, quality, and service.
• Provide coaching and feedback to support growth and performance, and lead by example, ensuring professionalism, engagement, and accountability.
• Maintain compliance with health, safety, and sanitation standards.

Operations and Financial Accountability:

• Maintain proper inventory levels and accurate ordering and monitor and control costs, waste, and shrink.
• Meet departmental sales targets and manage labour budgets.
• Ensure health, food safety, and cleanliness standards are consistently met.
• Coordinate repairs and maintenance of equipment.

Optional (if applicable):

• Oversee the meat department if it aligns with the candidate’s skills and interest (no butchery involved).

Are you the Deli Manager we are seeking?

• Minimum 2 years of experience managing a deli, café, or foodservice department
• Strong leadership and communication skills
• Passion for food trends, health-conscious offerings, and the customer experience
• Organized and business-minded with a knack for spotting what will sell
• Experience with ordering, scheduling, and inventory systems
• Ability to work hands-on and lead a busy team in a fast-paced environment

We would love to hear from you!

The Deli Manager opportunity is ideal for a creative, organized and innovative leader who would love to join a company recognized for excellence in grocery retail. If that is you, we would love to hear from you! Please forward your confidential application to TallSky Consulting.

This position will remain open until it is filled. We thank all applicants; however, after initial acknowledgement, only those selected for further consideration will be contacted.